New manual on communication and information management in disaster situations


PAHO/WHO has published a new manual to help information management and communication specialists who are involved in disaster preparedness and response activities in the health sector. The manual gives recommendations on how to manage information and to communicate with the public in emergency situations. It also addresses the production of situation reports, how to deal with the media, and preparing messages for the public and general educational and informational materials.

The guide is useful for courses and training activities and complements other efforts by PAHO/WHO to develop better communication for risk management. It is the result of extensive consultation, with input from a large number of media and disaster management professionals in Latin America and the Caribbean. For more information write to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . 

To download a copy of the manual in PDF format, visit:

Emergency Preparedness and Disaster Relief

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