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  • [Publication] eHealth Strategy and Plan of Action (2012-2017)
  • Author: Pan American Health Organization
  • Date: 2011
  • Abstract: The objective of the eHealth Strategy and Plan of Action (2012-2017) is to help ensure the sustainable development of the Member States’ health systems, including veterinary public health.  Adoption of the eHealth Strategy and Plan of Action is envisaged as a means of improving health services access and quality, based on the use of information and communications technologies (ICTs), the development of digital literacy and ICTs, access to information based on scientific evidence and ongoing training, and the use of various methods. This will facilitate progress toward the goal of societies that are more informed, equitable, competitive, and democratic. In such societies access to health information is considered a basic right of the people.
  • [Toolkit] National eHealth Strategy Toolkit
  • Author: Internacional Telecommunicacion Union & World Health Organization
  • Date: 2012
  • Abstract: The National eHealth Strategy Toolkit is a practical guide that provides governments, their ministries and stakeholders with a solid foundation and method for the development and implementation of a national eHealth vision, action plan and monitoring framework. All countries, whatever their level of development, can adapt the Toolkit to suit their own circumstances.
  • [Publication] Bulletin of the World Health Organization (Special theme: e-health)
  • Author: World Health Organization
  • Date: 2012
  • Abstract: In the editorials of this special theme issue on e-health, Najeeb Al-Shorbaji & Antoine Geissbuhler (322) discuss how to establish an evidence base for e-health, while JEWC van Gemert-Pijnen et al. (323) look at ways to improve the credibility of e-health technologies. In the news section, Claire Keeton (326–327) examines ways of measuring e-health impact, while Michael Dumiak (328–329) looks into the future of e-health. In an interview, five leading e-health thinkers (330–331) debate key challenges in the field.
  • [Publication] Legal frameworks for eHealth
  • Author: World Health Organization
  • Date: 2012
  • Abstract: The publication addresses the need to protect patient privacy in Electronic Health Records (EHRs) as health care systems move towards leveraging the power of EHRs to deliver safer, more efficient, and more accessible health care.
  • [Publication] Safety and security on the Internet: challenges and advances in Member States
  • Author: World Health Organization
  • Date:2011
  • Abstract: This Publication explores controversial and complex issues facing society such as Internet pharmacies and their control and regulation, mechanisms to combat escalating Internet security threats, government strategies to protect children and adolescents online, and practices to control quality and reliability of online health information.
    This publication provides the detailed results and analysis from the second global survey on eHealth. It emphasizes the need for citizen- and institution- government-related action and suggests approaches on how to build on existing initiatives and navigating the obstacles along the way.
  • [Publication] eHealth handbook for managers of healthcare services and systems
  • Author: Economic Commission for Latin America (ECLAC)
  • Date: 2012
  • Abstracts: This eHealth Handbook for Managers of Health Systems and Services is intended to facilitate decision-making processes concerning the incorporation of information technology (IT) into public strategies in the area of health and healthcare. It discusses almost all the fields in which IT can be applied, clarifying concepts, pointing out benefits and explaining requirements.


eHealth Program
Department of Knowledge Management, Bioethics and Research
Pan American Health Organization
525 23rd ST NW, 20037, Washington DC, US

Regional Office for the Americas of the World Health Organization
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