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eHealth Laboratory > eHealth Newsletter > Vol. 1, N. 2


D. Marcelo D'Agostino"Wayfarer, there is no road, the road is created as one walks"

During the 28th Pan American Sanitary Conference, held 17-21 September 2012, PAHO/WHO Member States endorsed a new regional Strategy and Plan of Action on Knowledge Management and Communications that promotes health information as a public good that should be free and widely accessible to help people make informed decisions about health issues.

Among other things, this strategy seeks to close the gap between knowledge and decision-making in health in the region through the production and exchange of scientific information, communication, and access to and effective application of evidence-based knowledge to benefit health.


Marcelo D'Agostino
Manager, PAHO/WHO Knowledge Management and Communications


Virtual Dialogues addressing present and future of eHealth in the Americas begin: New ideas, #eHealthtalks and, upcoming events.

The "eHealth Conversations: Information management, dialogue and knowledge exchange to approach universal access to health" project has begun, with more than 300 eHealth professionals discussing and reflecting on the present and future of eHealth in the Americas. Read more...

News on the media



Adalberto Tardelli, Director of BIREME, discusses the Virtual Health Library (VHL) and PAHO's Knowledge Management and Communications Strategy.

Watch the Interview in Spanish |
More Interviews

In Other Regions of WHO

European eHealth interoperability project (epSOS)

epSOS attempts to offer seamless healthcare to European citizens. Key goals are to improve the quality and safety of healthcare for citizens when travelling to another European country. Moreover, it concentrates on developing a practical eHealth framework and ICT infrastructure that enables secure access to patient health information among different European healthcare systems. epSOS is a Large-Scale-Pilot (LSP) with 47 beneficiaries from 20 European Member States and 3 Non-EU Member States.

More information...


Recommended Readings

Pan American Health Organization. Strategy and Plan of Action on Knowledge Management & Communications (2013-2018). 28th Pan American Sanitary Conference; 17-21 September 2012; Washington (DC): PAHO; 2012 (resolution CSP28/12 Rev. 1).

World Health Organization, Bulletin of the World Health Organization (Special theme: e-health). Geneva: WHO; 2012.

World Health Organization, Atlas of eHealth Country Profiles 2010. Geneva: WHO; 2010.

App of the month

HealthStats DataFinder

The World Bank HealthStats DataFinder contains the most current Health, Nutrition and Population (HNP) data for over 250 indicators and more than 200 countries and regional/income groups. The app gives users mobile access to the World Bank’s HNP statistics database, which includes topics such as health financing, HIV/AIDS, immunization, infectious diseases, medical resources and usage, nutrition, population dynamics, reproductive health, cause of death, non-communicable diseases, water and sanitation, with background information in poverty, labor force, economy and education. App users can access HNP data by country, topic, or indicator, and view the resulting data in tables, charts or maps that can be easily shared through email, Facebook and Twitter.

Download links for iOS and Android.



  • Challenge: Share your story about how using health information technology helped you meet a goal related to cancer care.
    Closing date: 12 December 2012
  • Online Course: Telehealth Training, Inter-American Development Bank.
  • Online Course: eHealth and mHealth: using information technology to improve health in low and middle-income countries. Johns Hopkins Bloomberg, School of Public Health.
  • Grant: mHealth Tools to Promote Effective PatientProvider Communication, Adherence to Treatment and Self Management of Chronic Diseases In Underserved Populations - National Institutes of Health.
    Closing date: 7 September 2014.
  • Grant: Small Research Grant to Improve Health Care Quality through Health Information Technology (IT) - Agency for Health Care Research and Quality.
    Closing date: 16 November 2013.

eHealth Experience: Brazilian Telehealth Program

The “Telessaúde Brasil Redes” (Brazilian Telehealth Program) is a national effort that seeks to improve the quality of primary healthcare and the overall care in the “Sistema Único de Saúde” (SUS, Unified Health System). It integrates teaching and service through information technology tools that offer ways to promote Telecare and Teleducation.

Implementation of the program began in 2007 with the "Pilot Project in Support of Primary Healthcare," which involved nine Telehealth Centers in universities in the states of Amazonas, Ceará, Pernambuco, Goiás, Minas Gerais, Rio de Janeiro, São Paulo, Santa Catarina and Rio Grande do Sul. The goal was to qualify approximately 2,700 Family Health Strategy teams nationwide, as well as to achieve the following objectives:

  • Improving the quality of primary healthcare in the Unified Health System (SUS), with positive results on resolvability at the primary healthcare level;
  • Significant cost and transportation time reductions;
  • The settlement of health professionals in areas with difficult access;
  • Improved agility in caregiving;
  • Resource optimization within the system as a whole, thus benefiting approximately 10 million SUS users.

More Information...



mHealth Summit
3-5 December 2012
Washington, DC, USA
mHealth Summit supports progress of eHealth in the Americas

IFC Knowledge Talks - From Vaccinations to eHealth: How the Pan-American Health Organization Leverages Social Networks for Universal Health Access
10 December 2012
Washington, DC, USA

Implementing Patient Engagement Principles in Meaningful Use Stage II that will Help Meet Meaningful Use Stage III
13 December 2012

eHealth at PAHO

eHealth at WHO

Contact Us

If you would like to share eHealth information, of interest for the region of the Americas, in a future edition of the PAHO/WHO eHealth Newsletter, please email it to and it will be evaluated by the editorial committee.

Pan American Health Organization
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Tel: +1(202)974-3000 Fax: +1(202)974-3663

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