Towards stronger and harmonized emergency operations mechanisms within and across countries.
JEROS, an innovative system to respond swiftly and efficiently to emergencies
JEROS is an innovative, interoperable digital platform developed by PAHO/WHO and designed to enhance the coordination and effectiveness of health emergency response operations across the Americas.
The platform consolidates real-time data on key elements such as health facilities, shelters, alerts, ongoing emergencies, and field assessments. It serves as a centralized digital hub, offering a unified and evidence-based overview of the situation to support timely and informed decision-making.
In addition, the system automatically generates reports using the data received from the field in real time. This information is cross-referenced with data on hospitals, shelters, and other critical infrastructure to provide comprehensive situational insights. Reports can also be customized to meet the specific needs of decision-makers, ensuring relevance and clarity for various operational contexts.
More Than Just a Data Tool — A Strategic Platform
JEROS connects systems, teams, and processes—standardizing information, automating reporting, and allowing integration with tools like Power BI and R Shiny for strategic analysis. It supports countries in responding faster and more effectively to emergencies, strengthening resilience at national and regional levels.
Success in Action: Building a Resilient Region.
JEROS is envisioned as the foundation of a regional ecosystem of interoperable emergency response tools, ensuring seamless information flow across national levels and reinforcing collective resilience against natural, biological, or technological threats.
The platform has been successfully adopted in Ecuador, Colombia, Guatemala, and El Salvador —and Argentina next in line— demonstrating how technical cooperation and digital innovation can drive more agile, coordinated, and evidence-based health emergency responses across the Americas.