Business Process Consultant

The Pan American Health Organization/World Health Organization (PAHO/WHO) is seeking applications from suitably qualified persons for a consultancy to review and update the alignment of The National Public Health Laboratory (NPHL) and The National Blood Transfusion Service (NBTS) with core public health functions. 

This initiative requires a thorough process review of business processes, updates to the NPHL’s organizational structure and other business processes, with the goal of aligning NPHL and NBTS functions with international standards and transforming the NPHL into a National Reference Laboratory. PAHO is seeking a national or international contractor to assist with this process.

Further details can be found in the Terms of Reference (TOR) below:

Potential consultants are required to submit a proposal as outlined in the terms of reference no later than 16 May 2025 to:

Consultancy: Business Process Consultant

PAHO/WHO Jamaica Representation
8 Gibraltar Hall Road, UWI Mona Campus, Kingston 7
E-mail: jamhrm@paho.org

We thank all applicants for their interest; however, only those short-listed will be contacted.

Download the full terms of reference: