WHO QualityRights Tool Kit

Overview

The WHO QualityRights tool kit provides countries with practical information and tools for assessing and improving quality and human rights standards in mental health and social care facilities. The tool kit is based on the United Nations Convention on the Rights of Persons with Disabilities. It provides practical guidance on:

• the human rights and quality standards that should be respected, protected and fulfilled in both inpatient and outpatient mental health and social care facilities;
• preparing for and conducting a comprehensive assessment of facilities; and
• reporting findings and making appropriate recommendations on the basis of the assessment.

The tool kit is designed for use in low-, middle- and high-income countries. It can be used by many different stakeholders, including dedicated assessment committees, nongovernmental organizations, national human rights institutions, national health or mental health commissions, health service accreditation bodies and national mechanisms established under international treaties to monitor implementation of human rights standards and others with an interest in promoting the rights of people with disabilities.

The WHO QualityRights tool kit is an essential resource, not only for putting an end to past neglect and abuses but also for ensuring high-quality services in the future.

English 

• Assessment toolkit overview document
• Interview Tool
• Review of documents & Observation Tool
• Facility-based Assessment Report
• Country-wide Assessment Report

French

• Évaluer et améliorer la qualité et les droits de l’homme dans des structures de santé mentale et de soins sociaux
• Guide d'entretien
• Guide pour la collecte des données et l'observation
• Rapport d'évaluation d'une structure
• Rapport pour une évaluation nationale

Portuguese

• Direito é Qualidade_Roteiro de Implantação
• Ferramenta de análise de documentos e observação
• Ferramenta de Entrevista
• Relatório de Avaliação por serviço
• Relatório de Avaliação a nível nacional

Spanish

• Salud mental: Instrumento de Calidad y Derechos de la OMS
• Herramienta de entrevista
• Herramienta de revisión de documentos y observación
• Informe de evaluación de un establecimiento
• Informe de evaluación a nivel de país

Other languages