The Pan American Health Organization (PAHO) plays a key role in promoting and strengthening telehealth in the Americas.
Through its technical cooperation, it supports the implementation of digital solutions such as the all-in-one platform and provides specialized guidance to strengthen health information systems, with a particular focus on primary health care.
PAHO has developed a range of tools and resources, including guidelines, technical documents, and maturity assessment tools, to support countries in assessing their readiness for telehealth, training the health workforce, and implementing telemedicine services.
PAHO promotes the development of interoperable health information systems, enabling more seamless and efficient communication among different actors in the health system and facilitating the delivery of telehealth services.
Through training programs and technical cooperation, PAHO contributes to strengthening countries’ capacities to design, implement, and evaluate telehealth programs, ensuring their long-term sustainability and working to guarantee that the benefits of telehealth are accessible to all populations, including those living in remote areas or with fewer resources.
TeleKIT: Basic requirements
Guidance on the basic equipment and devices needed to support telehealth services in primary health care.
Administration guide for the All-in-One telehealth platform
Technical guidance for system administrators responsible for managing and maintaining the platform.
All-in-One Fact Sheet
Summary of the All-in-One telehealth platform and its key features for supporting telehealth services in health systems.
Basic security and connectivity requirements
Guidance on the minimum security, infrastructure, and connectivity conditions required for telehealth.
User manual for the All-in-One telehealth platform
Practical guidance for users on how to operate the All-in-One telehealth platform and manage teleconsultations.
Deployment guide for the All-in-One platform without Docker
Technical guidance for installing and deploying the All-in-One telehealth platform without using Docker containers.
Deployment guide for the All-in-One platform using Docker
Step-by-step instructions for installing and deploying the All-in-One telehealth platform using Docker.
Actions to facilitate access to telemedicine
This knowledge capsule supports the tool used to assess the maturity of health institutions to implement telemedicine services.
Connectivity and bandwidth: key areas to improve public health
Connectivity and bandwidth are critical for the effective implementation of digital technologies in public health.
COVID-19: Digital health facilitating telerehabilitation
Publication on the role of digital health in enabling telerehabilitation services during the COVID-19 pandemic.
Teleconsultations during a pandemic
Guidance on the use of teleconsultations to maintain access to health services and reduce transmission risks during public health emergencies.
National experiences in telehealth
Tool with guiding questions to help decision-makers and technical teams analyze telehealth experiences during field visits.
Telehealth Readiness Assessment Tool
Tool to assess the maturity level of health institutions to implement telemedicine services.
Standards Catalog for Interoperability
Practical reference for identifying and selecting standards to support interoperability.
COVID-19 and Telemedicine
Tool to assess health institutions’ readiness and maturity for telemedicine implementation.
The digital transformation in nursing
How digital health is reshaping nursing education and practice, supporting new models of care such as telemedicine.
Telehealth Program - RRF Catalogue
Catalog of resources and reference frameworks supporting the planning and implementation of telehealth programs.
Universal connectivity
Overview of the universal connectivity principle for digital transformation in health and its implementation.
Interoperability
Overview of interoperability principles enabling data exchange and integration across digital health systems.
Digital Publics Good
Overview of digital public goods as a principle supporting digital transformation in health systems.
Telegeriatrics for chronic disease management through polypharmacy reduction in primary health care
Study on telegeriatrics consultations supporting primary care teams to optimize medication use in older adults.
Digital transformation to overcoming access barriers
Publication on the role of digital health and telemedicine in overcoming barriers to health care access.
Telehealth: a digital strategy for demand management in primary health care facilities in Chile
Study analyzing the impact of telehealth on managing service demand in primary health care in Chile.
From hope to reality: How telehealth and strategic procurement are reshaping public health
Article on the role of telehealth and regional procurement mechanisms in strengthening public health systems.
G20’s commitment to telehealth for reducing global health disparities
Perspective on strengthening health systems and equity through global telehealth initiatives.