Washington, DC, 14 December 2023 - The Pan American Health Organization (PAHO) through the Department of Evidence and Intelligence for Health Action invites Member States and PAHO/WHO Collaborating Centers to participate in the Call for Good Practices in the Use of Telehealth during the COVID-19 pandemic. The goal is to collect successful experiences in planning, structuring, implementing, and maintaining telehealth services during the pandemic in the Region of the Americas. The deadline for submitting proposals will be between December 14, 2023, and March 31, 2024, only through PAHO's Good Practices in Public Health Portal.
Digital transformation and telehealth have been highlighted as important objectives in the Sustainable Health Agenda for the Americas 2018-2030, as well as PAHO's Strategic Plan 2020-2025 that have driven new avenues of technical cooperation through initiatives and projects such as the development of Information Systems for Health (IS4H) tools.
In 2020, the COVID-19 pandemic brought with it quarantine and distancing measures that catapulted demand for telehealth services globally, driving investment in the development and implementation of digital solutions for safeguarding health and life. The generated experiences and evidence can thus be used to learn, replicate, adapt, and scale the impact of these innovations within the region.
PAHO aims through this call to continue strengthening cooperation and fostering the exchange of knowledge for the benefit of digital innovation for health in the Region of the Americas.
Governmental institutions of PAHO Member States as well as PAHO/WHO Collaborating Centers are eligible to participate.
Initiatives, interventions, solutions, methodologies, or procedures in the use of telehealth during the COVID-19 pandemic. These should demonstrate results that can potentially be adapted and/or replicated in different contexts and by different countries territories or organizations. Similarly, proposals may consider technical cooperation with PAHO if they are adequately described.
Geographic and thematic scope
Proposals will be accepted at the regional, sub-regional, and local (country) levels and address the general theme and sub-themes of the call for proposals:
The structuring and implementation of telehealth services.
The relationship between telehealth services and the general population.
The relationship between telehealth services and human resources in health.
Legislative and regulatory issues for telehealth services.
Strategies to ensure sustainability and continuity of telehealth services.
A breakdown of the subtopics can be found in the terms of reference of the call for good practices.
Proposals may be submitted in English or Spanish.
All proposals should be submitted through PAHO's Good Practices in Public Health Portal and will also be published through this same medium, prospectively, by April 2024.
For more information on the use of the portal, please consult our Submitter Guide.